Courts Jamaica Limited Contact

1.0 4 Reviews
Company name
Courts Jamaica Limited Contact
Address
Bargain Centre 18-20 King Street, Kingston, Kingston, Kingston parish, Jamaica
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Phone Number
+1 876 926 2110
Working hours
Wednesday: 08:30 - 17:00  See All

Reviews

1.0

4 Reviews
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1.0
After 16 yrs as a dedicated customer I was treated poorly and disrespected
Purchased a washer which was no good. After reporting it I learnt same washers were removed from market a week after my purchase, as they were faulty, yet still they refuse to change mine after multiple reports from Sav to Kingston. I’m so disappointed as I had always been a satisfied customer all these yrs. Over a year later I am still waiting, still no response from over 30 reports made. The machine is just sitting in my washroom for show smh.
1.0
I need my refund
I stopped at your Christiana branch to buy a chair and got the wrong chair. You guys have one chair on display and a price on it but when people think they are purchasing what is on display you get a totally different thing. Now I didn't check the chair because I was in a hurry and I expect to get what I asked the rep for. Now I live in Kingston and I went to the branch at boulevard shopping center and I can't get a refund they are advising me to go back to the branch in Christiana. So I'm suppose to travel back to Christiana for one chair. I haven't used the chair and I don't want it. This was my first time shopping with you guys and I will never shop again. Worst thing I've ever done
1.0
Terrible delivery service
Terrible delivery service. Probably the worst in Jamaica. Unreliable and slow. No one cam be held accountable for nothing. Everyone doesn't know..
1.0
Bad customer service
I went to the branch in savanna- la mar Westmoreland to conduct business. I had opened an account with Dwayne a sales rep who was absolutely beautiful, he had a very pleasant demeanor, he took the time out to explain. He displayed exceptional customer service.
However, when I went back he was on vacation and I came in contact with Waydia she was absolutely RUDE! She had no respect, she was on her cellphone constantly, her attention span was very limited. Overall, she did not have the attitude for work. And there was no one there to correct her.
I had a terrible experience with her.

Questions & Answers

5
Questions
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Donnette blackwood
27 May, 2020
Good morning ,what is my balance on my washer
Norda Morrison
14 Nov, 2016
My fiance bought some stuff at courts and gave them to his brother. He lives abroad and has misplaced the receipt. The fridge is malfunctioning what can he do to get it fixed or a copy so his brother can return the fridge to be fixed?
Suzette mckoy
20 Jul, 2016
How long after you call with a problem should the tech come and fix item been waiting from Saturday to date nothing as been done so frustrated
View all 5 questions

Company Details

Location map
Bargain Centre 18-20 King Street, Kingston, Kingston, Kingston parish, Jamaica Get Directions
Description
A dynamic brand under the Unicomer Group umbrella, Courts was first established in England during 1850. Founded in the region since 1959, Courts is the Caribbean´s largest furniture, appliance and electrical retailer. The company was acquired by Regal Forest Holdings under the Unicomer Group in December 2006.

Courts is well known throughout the Caribbean, and its name is synonymous with quality, affordable, furniture and appliances, flexible credit options as well as innovative marketing promotions. The company has been a market leader since its inception and its bright yellow, red and blue buildings dominate major towns across the many Caribbean islands.

Courts currently operates 93 stores in 11 Caribbean countries: Antigua and Barbuda, Barbados, Belize, Dominica, Grenada, Guyana, Jamaica, St. Kitts and Nevis, St. Vincent and the Grenadines, St. Lucia and Trinidad and Tobago.

Courts takes its social responsibility seriously and the company is committed to the development of the people and communities that it serves. Over the years the company has touched the lives of thousands, through its sponsorship of education, sports and health.

Having served the Caribbean for almost 50 years, the company has spread its wings to North America with two US stores in Brooklyn and Queens, New York. These stores will serve descendants living in the US, who wish to send gifts to family members back home or purchase items for their own American homes. Immigrants will have access to simple commercial mechanism: for island deliveries, the customer visits the store where products are exhibited, chooses the item or items he would like to send, and Courts delivers to their family members through its stores or warehouses located throughout the Caribbean. Deliveries within the US will be made from Brooklyn and Queens store locations.

Courts in the United States will be positioned as an ethnic and nostalgic brand that will allow Caribbean people to feel closer to their homelands and families.

COURTS has touched the lives of hundred of thousands of Jamaicans for the past five decades and continues to give back to communities it serves and the wider Jamaica through its COURTS Community Trust and Corporate Social Responsibility (CSR) programmes. The company's main objective through its CSR programme is 'to be a good neighbor in the communities it serves and to be the company that brings sustainable value to the lives of our customers'.

The company's main areas of focus are: education, health, sports, and community development.

As a model corporate citizen, the company often lends support to a number of charitable organizations and participates in numerous activities to raise funds and awareness about a particular cause. The 29 COURTS branches, which are spread across the fourteen parishes are also very active in their communities and contribute whether through cash or kind to various community based projects and initiatives.

Working hours
Monday:08:30 - 17:00
Tuesday:08:30 - 17:00
Wednesday:08:30 - 17:00
Thursday:08:30 - 17:00
Friday:08:30 - 17:00
Saturday:08:30 - 17:00
Sunday:Closed

Verified Business

Courts Jamaica Limited Contact - company profile is confirmed by company owner / representative person / directory administrator.
Last update: September 2020 - View Status


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