SirTech Jamaica Limited

3.0 5 Reviews
Verified Profile
Company name
SirTech Jamaica Limited
6 Westgate Shopping Center, Montego Bay, Saint James, Jamaica
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Phone Number
+1 876 457 7315
Working hours
Thursday: 08:30 - 16:30  See All
Establishment year 2005
Employees 1-5



5 Reviews
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Customer service
Can you imagine that in this modern day that an internet provider takes more than 10 business days to create an account. They have you submit an enquiry that takes 5-10 business days then they have you pay $21,000 to wait another 10 business days and after that you wait another 24 business hours to actually get the internet. Their customer care representatives are unprofessional, rude and untruthful. Their supervisor or manager is never available. I am amazed that they have been in business for so long. The entire setup at this company is not suitable for a modern world. I recommend that the entire customer care team gets retrained. I think that their strongest team are the technicians who do the actual installation. I would never recommend this company to anyone. They are the worst in Jamaica.
Reliable Internet
I recommend sir tech highly
it's very reliable and stable.
I've had no regrets switching
From my previous provider

Would not recommend Sirtech
I have been a Sirtech customer since 2017. First, let me start by saying that their internet is fast but unfortunately that's the only good thing I can say. Their customer service is the worst I have ever experience. The agents that they have working need to know the definition of customer service. Because the internet is fast I recommend a few of my friends and not one took the service because the agents they spoke lack communication skills. I only retain their service because I am a student and unfortunately they are the only ones in my area for now.
Reply by Tiny
29 Mar, 2020
Hi, by chance do you have a number for their technicians.
Supreme Internet Service
Switching to SirTech was one of the best choices I have made. There internet service is one that you can for sure count on. It is at high speed,and on top of that they have spectacular customer service.
Excellent Internet and TV Services
I have been a Sir tech customer for the past 2 years and they have brought nothing but joy to my family with their excellent TV services and their fast internet, as a proud customer I would definitely recommend their service to anyone out there who is looking for a reliable internet and Television service.

Questions & Answers

Ask a Question
28 Apr, 2020
What's cost to update amt laptop to Windows 10
30 Mar, 2020
How long does it take for you guys to come and install your internet, I applies 2 weeks now and stiil have not seen or got a response from you guys?
27 Mar, 2020
What is the fastest download speed I can get in Over River.... ???
View all 6 questions

Company Details

Location map
6 Westgate Shopping Center, Montego Bay, Saint James, Jamaica Get Directions
We are a team of world class trained professionals with the will and dedication to provide high quality services to meet the needs of the people in Trelawny, St. James, Hanover and Westmoreland.

Our services include wireless internet, iptv, solar, computer repairs, networking and building managememt systems.
Working hours
Monday:08:30 - 16:30
Tuesday:08:30 - 16:30
Wednesday:08:30 - 16:30
Thursday:08:30 - 16:30
Friday:08:30 - 16:30
Saturday:08:30 - 16:30
Products & Services
Wirelss Internet
Our wireless internet services are available to both business and residential customers across the parishes of Trelawny, St. James, Hanover and Westmoreland.
IPTV services offer you more flexibilty than cable. Watch your favorite shows on demand whenever you want. This service is available to both residential and business customers.
Computer/Mobile Device Repairs
We fix all your computers and mobile devices.

Verified Business

SirTech Jamaica Limited - company profile is confirmed by company owner / representative person / directory administrator.
Last update: October 2020 - View Status

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