CORNWALL COMMUNICATIONS LTD

1.1 9 Reviews
Company name
CORNWALL COMMUNICATIONS LTD
Address
2 Union St Shop 12 Centre Point Plaza, Montego Bay, Saint James, Jamaica   View map
Phone
+1 876 952-1889
+1 876 940-5473
+1 876 940-1889

Reviews

1.1

9 Reviews
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1.0
POOR, POOR, POOR
Cornwall communications leaves very little to desire. They are quick to raise fees every yet there is no raising of the standards. Issues are not often handled promptly and I often feel like I am begging for help when in fact I am the one spending.
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1.0
crappy service
Most of the time half the Channel don't work. They always disconnection my cable way before the due date and no compensation or explanation.
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1.0
Worst cable ever!!!!!!!!!!! fed up!!!
Pay 12,000 to connect this cable am so unhappy i wasted my money i would not even encouraged my worst enemy to get this cable in 1 month have seen system no signal, no program ECT AM SO FED up what ever kind a service yall try to provide am so confused!!the worse part is if u call them they never know nothing !!its like a company that lacts customer service!!! They were not worth 1 star but i had to choose something!!!
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2.0
The need to have consistent good cable connection in Bounty Hall Trelawney, Jamaica
Located in Bounty Hall, Trelawney, Jamaica and I am not getting consistent good cable connection for all stations. It's either the cable that's been pull down by truck or my cable database is saying its empty. I ask why should I suffer from these issue given that I have paid up until the end of August 2019. I would ask that Cornwall communications do regular checks to ensure customers who have paid is getting what they have paid for. Currently (right now) my cable is not working, its down.
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1.0
Bad customer service
I am very unhappy with how customer service is handled. Whenever there is a problem and I call or go in to the store, there is absolutely no welcome or willingness by the staff to help. It seems their only purpose is to collect money. They are like robots, programmed to collect money. That is all they actually care about, they behave as if they could care less what your problem is.
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1.0
Poor quality......disgusting customer service
This is the worst cable company...4 out of 5 times my cable has no signal...took their internet and it never works fr it had been installed..the workers know nothing about customer service, they are savages and should work in corn fields....it deserves a negative rating...
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1.0
POOR SERVICE
Poor service. Paid my bill 4 days before the due date and still get disconnected. This company needs a lot of upgrade.....kmt
Reply
1.0
poor customer service
This company is awful beyond compare. One particular customer service agent is so rude and unprofessional. There are no on-floor supervisors and the manager is almost never present. Nobody calls back to address your complaints and you are never able to get them on the phone. Utter trash in this day and age.
Reply by Robert walker , 28 Mar, 2019
Good day! So here is what we will do go onto the Bureau of standards website and lodge a detail complaint and I’m expecting the same from everyone that reads this and gets crappy service so that Cornwall Communications limited can crawl back into the hole that they came out of with this rubbish that they refer to as service. We cannot get enough WiFi service to operate a cell phone. What are we really paying for? They are connecting peoples hard earned money under false pretense
Reply by Fucking frustrated , 27 May, 2019
This damn Company is garbage they lack customer service in person or over the phone. Their cable service is a joke their internet is ridiculous smh I just can't understand how people still patronize this company!!!! I spent one hour on the phone trying to speak to someone( multiple calls went unanswered, some went directly to the busy tone , some obviously picked up and no one was saying anything then the call was disconnected, when someone finally answered she was so damn rude its as if you called her personal cell and not a business phone .... While I was explaining she cut me to ask where is the service located I said bogue village she then proceeds to recite a number I asked what is that she says the number for the office that deals with Bogue..... Then she just hangs up my god never have I been SO frustrated and fed up with any service provider
Reply
1.0
How do you pay your bill on Friday then get your service disconnected Saturday at 7:15. This is a piece of shit company.
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