1.0 40 Reviews
Company name
2 Union St Shop 12 Centre Point Plaza, Montego Bay, Saint James, Jamaica
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Phone Number
+1 876 952 1889
+1 876 940 4847
+1 876 979 1885
Working hours
Saturday: 09:00 - 6:00  See All


40 Reviews
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No good company
This company do not care about their customers all they need is your money,they act as if you should not say anything when the cable is not working, I believe strongly they deliberately turn off the cable somethings
Crap service!
The Mobay numbers only seem to work occasionally! Every other week there is an issue! Stop offering a service if you arent able to maintain it! This is a disgrace! If flow wasn't so expensive mi gone long time!
Worst service provider
I paid my reconnection fee from august and it has been showing no signal i called several times and they said they would fix it and now its almost December and it still has not been fixed
Bad customer service and Internet service.
I would not recommend any form of service from this company and if you are thinking about it please don't. There workers are disrespectful and have no manner, they all need customer service training. If anything things happen and you called them its like they want to disrespect you for talking about what you are experiencing. This company is a big joke and I will be filing a complaint with the better business bureau also I suggest that all the customer sign a petition to get them out of business or provide better service. They are one big joke. To how there service is poor I can't even rate the 0.
Poor services
The cable has been out since lastnight, its sunday you guys are closed, but you should have agent avaible to troubleshoot the issue, I'm just sick and tired of these services, flow is shit and now cornwall is just a disappointment,what the hell am i supposed to watch, I'm paying for service that im not even getting. I might as well buy a DVD and forget about wifi and cable, you guys need to do better, were jamaicans but we are the customers, we pay you for services, this is ridiculous.
Wanted to give a zero but can't smoke with a rename malcolm the man don't have any Customer service my service was to be installed like forever and I can't get it done
Poor service and very very very poor customer service
Out of service for 30September call customer service and voice intonation was harsh call another rings all day no answer if this is how you people do business well its sad
Horrible Service
I’m an American visiting the island and considering purchasing a home here... I’m am staying in a friends home and I personally paid for service in August when I arrived and it’s September 24,2020 still no internet and the cable is in & out MOSTLY OUT. I took the devices in the office and they were fine and a tech was called to visit my temporary home... still no tech and no internet... horrible horrible service and I’m trying to get the account credited my home and having no luck
Is this a joke?????
I paid 14,000 for the WiFi
Plus $4,000 again when the guys came to connect it
Now I’m out of WiFi and it’s only been 3 weeks ! I’m calling and nooooo ans!
Crappy service
Over priced Piece of shit service. . . Don't waste your time or money signing up, service is crap and the customer service is 10× worst. . . . Probably the boss should treat his employees with more respect and maybe the service would be better. Y'all should just shut down operation, it makes no sense.
Worst internet provider
If anyone is looking for a internet provider I recommend not to use Cornwall Communication. Their internet connection is so unreliable. It stop working like every other day and whenever you try calling the customer service number no one picks up and if they do you get worst service of all. It’s as if they don’t know what they’re doing.
Every month the bill is due they don’t hesitate to disconnect your services exactly on the day the bill is to be paid. Oh, and they still charge you for days your without service.
Don’t use their services if you can’t be bothered
Bad bad bad need next provider for better service
Service bad cant find works to explain my experience I wish I could go back to antenna to supply me with good service like the olden days cant the government or o.u.r.check out this company that's that giving customers their services.
If you have FLOW as your internet service provider please I am begging you to stick to it. Cornwall Communication is not one of, but THE WORST INTERNET SERVICE PROVIDER IN THIS NATIONS HISTORY. Why on earth should I be activating data plans and I have wireless internet. Cornwall Communications is pure BULLSHIT. I requested a invoice of the bill and up until today I am unable to receive it and oh lord don't let me begin to talk about their customer service.. These things seems as if they were taken from a dumpster to represent their company. Cornwall please get people who actually went to elementary school for Christ sake ... I can't wait until Flow is able to come to my community at least they are more professionals.
Bad speed
The speed is so bad that everything downloads in kbps. If I’m downloading something It takes 5-8 hours . We upgraded the other day and it’s not even a bit better. I can do better right now cause flow is not in my area so I have to stuck with you guys. Work on it please cause it not fair to be paying for crappy services.
Bad service
Internet goes out more than 10 times per day and when you call nobody seem to care to assist and they still want you to pay each month this is the worst internet ever my advice if you're planing to get it don't or you will be the next one doing this review
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Questions & Answers

I was watching tv during the rain and a big thunder ⛈ knock the power out when the power comes back the cable box( the digital one) won't turn on, any idea
Is this service for TV available in Trelawny?
Can the card be replace that is inside the cable box?
View all 16 questions

Company Details

Location map
2 Union St Shop 12 Centre Point Plaza, Montego Bay, Saint James, Jamaica Get Directions
Telecommunications Company Based and Operated From Montego Bay, St.James. Providing Internet and Cable TV Services.

Working hours
Monday:09:00 - 6:00
Tuesday:09:00 - 6:00
Wednesday:09:00 - 6:00
Thursday:09:00 - 6:00
Friday:09:00 - 6:00
Saturday:09:00 - 6:00

Verified Business

CORNWALL COMMUNICATIONS LTD - company profile is confirmed by company owner / representative person / directory administrator.
Last update: September 2020 - View Status



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