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This place have a crappy service, they mucked up our reservation and had us standing there for half an hour calling abroad to get it sorted. There were cockroaches in the room, no meal services, just a fan in the room and the furnitures tacky. This place us a motel not a hotel. We stayed over the independent holiday, we didn't have a hot meal or breakfast, luckily we had bought our travelling kettle. We booked for 5 nights had to leave early without any refunds and was told we would get a free night when we stay with them again. That will NEVER HAPPEN AGAIN. I would NEVER recommend this place to anyone.
The customer service at the king street branch is very poor had a terrible experience with the manger who said I could take my business to Courts because I called him out on his misleading advertisement concerning bedroom sets. In their advertisements they tell you the mattress is not a part of the set but they fail in telling you that the mattress base is not included also.
I left KFC port Antonio a very dissatisfied customer on August 1st 2017 about 9:30pm after spending an hour in that store. After spending almost half hour in the line to reach the cashier which I understood because the store was basically full. After waiting another half hour after cashing with ticket number 361 i was told that I would have to wait another 10 minutes for bbq famous bowls after I witnessed i customer with order number 364 who cashed after me got the last one and the worst thing about it is that miss V.Brown who said she was the supervisor at the time was one of the persons serving at the time. I had to request a refund in light of the level of unprofessionalism displayed by the said supervisor.
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